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Privacy Policy

1. Introduction

Taylor’s Garage (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

2. Who We Are

Taylor’s Garage is a vehicle service and MOT centre based in Preston.
Business name: Taylor’s Garage

We are the data controller responsible for your personal information.

3. Information We Collect

We may collect and process the following types of personal data:

  • Name and contact details (such as phone number, email, and address)

  • Vehicle details (registration number, make, model, MOT or service history)

  • Payment information when applicable

  • Any correspondence or enquiry you send us via phone, email, or contact forms

4. How We Use Your Information

We use your personal data to:

  • Respond to enquiries or booking requests

  • Provide vehicle services, repairs, and MOT testing

  • Contact you regarding updates or issues relating to your booking

  • Maintain our records and accounts

  • Comply with legal and regulatory obligations

We will never sell or share your information for marketing purposes with third parties.

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Contract: to provide the services you request

  • Legal obligation: to comply with MOT and invoicing requirements

  • Legitimate interests: to maintain good customer service and business operations

6. Data Storage & Security

Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined above. We use appropriate technical and organisational measures to prevent unauthorised access, disclosure, or misuse.

7. Sharing Your Information

We may share limited personal data with trusted third-party providers who help deliver our services (such as MOT databases or parts suppliers). These providers are required to keep your information safe and only use it as instructed by us.

8. Your Data Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Restrict or object to our processing of your data

  • Request a copy of your information in a portable format

To exercise these rights, please contact us using the details above.

9. Cookies

Our website may use cookies to improve your browsing experience and analyse site performance. You can control or disable cookies in your browser settings at any time.

10. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

11. Updates to This Policy

We may update this Privacy Policy occasionally to reflect legal or operational changes. The latest version will always be available on our website.

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